.Five9 (FIVN) has actually been awarded the 2024 Aragon Research Study Technology Award for Artificial Intelligence Connect with Centers as well as called a Leader in pair of Aragon Research Planet rumors: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025. The firm was recognized as the absolute most tactical supplier in the AI Agent Operating systems report.At the core of Five9’s technology is their sight for The NEW CX, where Artificial Intelligence Brokers and AI-empowered Human Professionals work together to deliver hyper-personalized client knowledge. The business lately offered brand new developments featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of innovation in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise called a Forerunner in The Aragon Analysis Planet for Artificial Intelligence Agent Platforms in the ICC, 2025 and also Aragon Investigation Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has actually been actually called a champion of the 2024 Aragon Research Development Award for Artificial Intelligence Contact Centers. Furthermore, Five9 has been called an Innovator in two Aragon Study Entire world files: AI Representative Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Study underscores Five9’s posture as a forerunner in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 document jobs Five9 as the absolute most
strategic merchant ranked in
the record, recognizing Five9 s critical eyesight for AI-driven development in CX. At the primary of this particular technology is Five9’s vision for The brand-new CX where AI Professionals and AI-empowered Human being Professionals work together to supply hyper-personalized, uncomplicated client adventures. Through inspiring organizations to supply transformative consumer communications while minimizing expenses and also improving efficiency, Five9 is actually setting brand new standards for AI-powered services in the contact facility field.
AI is fundamental for creating phenomenal customer knowledge, and our company are recognized to become recognized by AragonAnalysis as ingenious for our initiatives to thrust the intelligent get in touch with center onward, mentioned Jonathan Rosenberg, Chief Technology Police Officer and also Director of AI, Five9. Our concentration has been, and are going to continue to be, aiding companies supply those expertises with user friendly devices and also abilities. With each new advancement, our company take a progression for both Five9 and for the sector all at once.
The Aragon Research study Advancement award determines suppliers leveraging ideal use innovation to not simply conform as markets change, but to actively interfere with and notify just how their markets will definitely advance. Five9 was actually officially presented with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards event.Five9’s devotion to advancement, specifically its own vision for mixing AI Professionals and also AI-empowered Human Professionals, is establishing a brand new specification for just how organizations may provide hyper-personalized as well as seamless consumer adventures, said Jim Lundy, Creator, CEO as well as Lead Analyst, Aragon Study. This honor and also record recognition improves Five9’s dedication to supplying artificial intelligence developments for CX.
Previously this year, the firm offered new innovations, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers, that enhance the method companies move toward CX, driving better end results for both clients as well as brokers. Regarding Five9. The Five9 Smart CX System, powered by Five9 Wizard AI, offers a comprehensive room of services to power AI-elevated consumer knowledge that deliver far better organization results and Deliver Delight to CX.
Our combined cloud-native offering enables hyper-personalized consumer knowledge and additional equipped staff members, bring in every consumer communication extra connected, straightforward, as well as private. Counted on through 2,500 +consumers and also 1,400+ companions globally, Five9 brings together the electrical power of AI, our system, as well as our folks to steer AI-elevated CX.For more information, check out www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Liberties Booked.
The identification of an Aragon Research study award victor is not an endorsement through Aragon Study of any kind of provider, item, or company. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary awards carried out Five9( FIVN) gain in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Investigation Advancement Honor for Artificial Intelligence Get In Touch With Centers and also was named an Innovator in pair of Aragon Study World documents: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025.
What new AI items performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents to enhance consumer adventure management.How carries out Five9’s( FIVN )BRAND NEW CX eyesight effect customer care? Five9’s brand new CX vision combines AI Agents with AI-empowered Individual Brokers to deliver hyper-personalized, straightforward consumerexperiences while reducing costs and strengthening performance.
What was Five9’s( FIVN) strategic role in the Aragon Investigation Planet 2025 document? Five9was placed as the most tactical supplier in the AI Agent Operating Systems in the ICC, 2025 record, identifying their strategic eyesight for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonResearch Advancement
Honor
?
Five9 was officially presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.